Last Updated: December 2024
This Privacy Policy explains how Chainsight ("we," "our," or "us") collects, uses, and protects your personal information when you use our Tweet CA Helper browser extension and related services.
1. Information We Collect
Personal Data
- Wallet Address: Your Solana wallet address is collected when you make payments for premium subscriptions
- Subscription Status: Information about your active subscription plans and payment history
- Transaction Data: Details of your Solana transactions for payment verification
- Extension Usage: Basic usage statistics to improve our service (anonymized)
Technical Data
- Browser Information: Browser type, version, and extension compatibility data
- Device Information: Basic device information for technical support purposes
- Log Data: Error logs and performance data to maintain service quality
🔒 Important Note
We do NOT collect your clipboard history, private keys, seed phrases, or any other sensitive wallet information. Your wallet remains completely under your control.
2. How We Use Your Information
Primary Purposes
- Payment Processing: To process your Solana payments and activate premium features
- Account Verification: To verify your subscription status and provide access to premium features
- Service Delivery: To provide and maintain our browser extension functionality
- Customer Support: To respond to your inquiries and provide technical assistance
Secondary Purposes
- Service Improvement: To analyze usage patterns and improve our extension
- Security: To detect and prevent fraud or unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Third-Party Services
- Supabase: Your subscription data is stored securely in Supabase for account management
- Helius: Payment processing and blockchain transaction verification
- Solana Network: Your transactions are processed on the Solana blockchain (publicly visible)
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or illegal activities
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure payment processing through established blockchain protocols
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Subscription Data: Retained for the duration of your subscription plus 30 days
- Transaction Records: Retained for 7 years for accounting and legal compliance
- Usage Data: Anonymized data may be retained indefinitely for service improvement
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for certain purposes
7. Refund and Subscription Policy
🔒 Refund Policy (No Refunds)
All purchases are final. We do not offer refunds for any subscriptions or one-time payments, including those made by accident or due to user error. Please review your selection carefully before completing your purchase.
📈 Subscription Cost Changes
Subscription prices are subject to change. You will be notified in advance of any price changes via the email associated with your account or through the extension interface. Continued use of the service after the change constitutes acceptance of the new pricing.
Subscription Terms
- Subscriptions are billed in advance on a weekly, monthly, or quarterly basis
- All payments are processed in SOL (Solana cryptocurrency)
- Subscriptions automatically renew unless cancelled before the renewal date
- You can cancel your subscription at any time through the extension interface
- Cancellation takes effect at the end of your current billing period
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification (if you have provided an email address)
- Displaying a notice in the extension interface
Your continued use of our service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: chainsightsol@gmail.com
We will respond to your inquiry within 48 hours.